1. Introduction
Welcome to Indulgence Classic (“we”, “us”, “our”).
By accessing or purchasing from www.indulgence-classic.com (“the Website”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Company Information
Legal Entity: Indulgence Classic (Pty) Ltd
Registration No.: [Insert Company Reg. No.]
Location: Cape Town, South Africa
Email: info@indulgence-classic.com
Phone: +27 (0)21 XXX XXXX
3. Eligibility
To make a purchase on our website, you must be:
- 18 years or older, or
- using the site under the supervision of a parent/guardian.
4. Use of Website
You agree to use this website only for lawful purposes and not to:
- Copy, distribute, or modify any content without permission.
- Upload any harmful software or material.
- Misrepresent your identity or payment information.
We reserve the right to restrict or terminate access if we suspect misuse or fraudulent activity.
5. Products & Availability
- All products shown on the website are subject to availability.
- We reserve the right to discontinue or update any product at any time without prior notice.
- Product images are for display purposes — colours and textures may slightly vary depending on screen or lighting.
6. Pricing & Payments
- All prices are listed in South African Rand (ZAR) and include VAT (where applicable).
- We reserve the right to change prices without notice.
- Payment options may include PayFast, PayGate, EFT, or Card Payments via secure gateway.
- Orders are only processed once full payment has been received.
7. Shipping & Delivery
Our Shipping Policy (available here) forms part of these Terms.
- Standard delivery within South Africa takes 2–5 working days.
- Shipping fees are calculated at checkout.
- We are not liable for courier delays, address errors, or delivery failures caused by customer input.
8. Returns & Exchanges
Our Return Policy applies to all returns and exchanges.
- Customers must notify us within 7 days of receiving the item.
- Returned items must be unused, in original packaging, and in resalable condition.
- Certain items (e.g., hygiene or sale items) are non-returnable.
- Refunds will be processed via the original payment method once goods are inspected.
9. Cancellations
- Orders may be cancelled before shipment by contacting info@indulgence-classic.com.
- Once dispatched, cancellation will be treated as a return.
- We reserve the right to cancel any order due to stock errors, payment failure, or suspected fraud.
10. Privacy & Data Protection
We are fully compliant with the Protection of Personal Information Act (POPIA).
- Personal information is collected only for order processing and customer service.
- We will never sell or share your data with third parties without consent.
- Payment details are handled by secure third-party gateways; we do not store card data.
For more information, see our Privacy Policy.
11. Intellectual Property
All website content—including text, graphics, logos, images, and designs—is the property of Indulgence Classic and protected under South African copyright laws.
You may not copy, reproduce, or use any material without written permission.
12. Limitation of Liability
- Indulgence Classic is not liable for indirect, incidental, or consequential damages arising from the use of this site or products purchased.
- Our liability is limited to the value of the product purchased.
- We are not responsible for courier delays, misuse of products, or events beyond our control (e.g., natural disasters, strikes, etc.).
13. Promotions & Discounts
- Promotions are valid for the specified time only.
- Discount codes cannot be applied retroactively.
- Indulgence Classic reserves the right to withdraw or modify promotions at any time.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes shall be handled in South African courts with jurisdiction in Cape Town.
15. Changes to Terms
We may update these Terms & Conditions at any time.
The latest version will always be posted on this page. Continued use of the website after updates constitutes acceptance of the new terms.
16. Contact Us
If you have any questions about these Terms, please contact:
📧 info@indulgence-classic.com
📞 +27 81 429 9971
🕒 Mon – Fri, 9 AM – 5 PM (SAST)